Returns & Exchanges

At Heaven Sent, we want you to feel divine in your new wardrobe. If your purchase isn't a perfect match, we offer a seamless 30-day return policy for all unworn items in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Carefully pack your items with all original tags attached and include the packing slip provided in your confirmation email.

• 3.
  Ship It Back

  Affix the prepaid shipping label to your package and drop it off at any authorized courier location within 7 days of your request.

• 4.
  Receive Your Refund

  Once our team inspects the returned garments, your refund will be processed back to your original payment method within 5-7 business days.